At Devina Louise we want you to enjoy your purchase! But if for any reason there are any issues with your purchase please contact us at firstname.lastname@example.org within 14 days from date of purchase.
All returns including faulty garments must be received in original condition as defined below:
– Tags still attached
Change Of Mind:
Returns must be sent back within 14 days of the date of purchase.
Shipping costs are not refundable.
Returns are processed within five business days of receiving your items.
Devina Louise is not responsible for loss or damage to the product during shipping. We advise that you use a traceable delivery method for all returns. You may choose to insure your parcel with the courier/postal company you use.
Please note that Devina Louise does not pay for the postage of your returning item. If you are returning an item due to an error we have made, please contact us at email@example.com for alternative solutions.
Our garments are made in Australia with thorough quality control methods, but in the event of a faulty item, we will gladly replace the product or offer a refund including the postage. In this case please contact us at firstname.lastname@example.org.
Faulty items must be sent back within 14 days of the date of purchase.